Do. IT. Better.
Better Solutions. Better Outcomes. Better Customer Experience. Better…
Re-imagineering the world of IT Solutioning
Bluphrog designs, builds, and delivers better solutions. Combining an exceptional ability to understand and discern exactly what internal or external customers and users want and/or need (what needs to be done) with remarkably rare “translation” and communication skills (visually/graphically, textually, and orally) - Bluphrog’s resulting work products are trusted to deliver mission-critical outcomes. IT teams, stakeholders, and customers alike are expertly shepherded to success through Bluphrog’s unique approach which orchestrates and engineers a crystal-clear shared understanding of the as-is and the targeted to-be (vision). IT and business solutions (products, programs, practices) are the materialization of that vision.
With a master of science degree and early years of experience providing diagnosis and treatment of language and cognitive disorders in a medical setting, Bluphrog’s founder and one-woman entity brings a tried and true clinical and scientific approach to any number of problems facing organizations and customers dealing with or relying on technology. Simplistically, Bluphrog will:
Define the problem/opportunity, with all variables (users, business mission, constraints, success metrics, etc.)
Design the to-be, visually, textually and contextually for the humans that will be using or leveraging the solution.
Roadmap the path from as-is to to-be, and fix what can be fixed, compensate for what’s weak, create what’s missing.
“Build” and test the solution, be that software, a program, an infographic, a process, a curriculum, or other purpose-built artifact.
Deliver, support and improve the solution with continuous monitoring, lessons learned, customer feedback, etc.
Whether simplifying complex concepts, translating vision and mission into actionable measurable objectives and programs, or generating an impressive infographic, UI design or strategic plan - the focus is always ultimately results in more value to your customers. Experience something better with Bluphrog.
The Bluphrog Experience: A Better Customer Journey
Bluphrog is committed to doing better by approaching every opportunity using a trusted clinical-meets-engineering approach to:
Analyze/Diagnose > Plan/Design > Create/Build > Approve/Deliver > Adjust as Needed
What “Bluphrog Better” Looks like:
Bluphrog’s singular approach, confidence in leadership, and ever-respectful energy-infusing soft skills lead to exceptional performance regardless of engagement type or job role - of which Bluphrog has successfully held many. To put it in perspective, businesses basically do any or all of the 4 things listed, and Bluphrog is your go-to source for the first 3 of these 4.
Architect/design things of value
Build things of value
Deliver things of value
Sell things of value
Customer/User Journey Mapping
Cybersecurity Compliance | FedRAMP
Customer Experience Management
Product Ownership | Product Management
Program Building, Operations and Management
Human Centered Design: UX Architecture | UI Design
Content Creation - Blogs, Infographics, Papers, etc.
Executive Leadership, Strategy, Vision, Mission and Mentorship
Training, Curriculum, and Instructional Materials Development
Why Bluphrog?
With years spent serving both Federal Government and large and small commercial customers (in IT and non-IT organizations), Bluphrog brings people together, herds disparate stakeholder cats, and transforms fuzzy vision into well-defined solutions. Bluphrog provides significant force multiplication on engagements - creating whatever is holding you back from taking your business to the next level from a customer experience perspective. Most organizations have people with hard skills in their specific technical field, but lack leaders with the right soft skills who are able to best leverage team member talents and focus organizational efforts toward the most meaningful outcomes. Bluphrog bridges that gap and brings the technology teams into alignment with business mission and customer satisfaction - hopefully while having some fun along the way.
Do you have a compliance program knocking you down at every turn? A brilliant technology solution that customers just aren’t getting or partners aren’t understanding? Are you struggling to communicate your value and differentiators to clients or stakeholders or even board members? Are you tripping over your own lack of operational structure? Do you have dreams of being the next disruptive IT technology but not sure how to make it happen? Or maybe you have a lot of content you want to write/convey/generate but just don’t have the bandwidth? Sounds like you need Bluphrog.
Bluphrog is committed to providing better leadership, better business outcomes, better solution performance, better communication of complex topics, better coordination across teams, better product ownership, better program management, all resulting in a better customer experience.
The hard truth about Soft Skills - “Soft skills” are the solid foundation and defining qualities of a person. It’s the critical thinking, energy, drive, attitude, determination, flexibility, creativity, and ability to connect with others among other things. Without them, hard skills will fall flat and disappoint. And fun fact - they are the very thing AI cannot deliver.